Privacy and cookie policy

General Information

This Privacy and Cookie Policy applies to all personal data that you, as a user (i.e. any natural person who accesses the website), provide to Boga Travel Services SL when you access https://livantra.es, hereinafter the ‘website’.

The purpose of this privacy and cookies policy is to inform you about the use we make of the personal data of users that we process and to inform you of the rights you have under the General Data Protection Regulation and the Organic Law on Data Protection and the guarantee of digital rights.

Who is responsible?

Boga Travel Services SL, with CIF number B10898120 and registered office at Carrer Xaloc 8 Baixos Port de Pollença, Illes Balears 07470, Spain, is responsible for processing the personal data collected through the website.

Why do we ask for your data?

What is our legitimation for processing data?

We are legitimated to process personal data on the following basis:

• Consent: when you have given your express consent when entering your personal data by ticking the corresponding box.
• Performance of a contract: when there is a contractual relationship between you and Boga Travel Services SL or the processing of personal data is necessary for the development of the business relationship.
• Fulfilment of a legal obligation: in cases where Boga Travel Services SL has a legal obligation that applies to us as data controllers.
• Legitimate interest: in cases where there is a legitimate interest of our own or of a third party related to the operation of the website or the provision of services to the user, provided that the interests and fundamental rights of the users do not prevail over the legitimate interest.

How long will we keep your data?

The personal data that we collect via the website will be processed and stored for as long as necessary to fulfil the purpose for which it was collected.

Specifically, data that we collect for the purpose of developing and fulfilling a contract with you will be retained for as long as the contractual relationship lasts. However, personal data that we collect in the pursuit of a legitimate interest or with your consent will only be retained for as long as necessary to fulfil that purpose.

After the period strictly necessary to fulfil the purposes described above, we will keep personal data for an additional period, namely until the expiry of the limitation period for any actions that may arise from our liability for the individual processing operations.

Do we share your data with third parties?

In order to fulfil the purposes described above, it is necessary for us to grant other service providers, who act as our data processors, access to your personal data, such as:

• Technology and analysis service providers
• Providers of services related to the administration and management of the company
• Financial institutions and companies that offer payment solutions
• Marketing and advertising-related service providers and partners (printing and distribution, social media platforms, media or advertising agencies, data analysis companies and PR agencies)

We have signed an agreement with the companies that act as data processors, which regulates the management and processing of users' personal data and the adequacy of the security measures taken.

In cases where we need to transfer your personal data to third parties that have their headquarters or servers outside the European Union or the European Economic Area (Iceland, Norway or Liechtenstein) and that country does not offer a level of personal data protection equivalent to that of the European Union, we will always transfer your personal data in accordance with the appropriate safeguards and security standards in accordance with the applicable regulations.

When such transfers take place from the EU/EEA to a third country for which the European Commission has not issued an adequacy decision, or where we do not have binding corporate rules, we will comply with the European Commission's provisions to provide you with adequate safeguards and, where appropriate, we will adhere to standard contractual clauses and may even implement additional safeguards.

If you would like more information about the transfer of personal data to countries outside the EU/EEA, you can contact us at the following email address: traveler@livantra.es

What are your rights?

You can exercise the following rights at any time and free of charge:

• Access: to find out what data we hold and what we do with it.
• Rectification: to notify us of inaccurate information.
• Erasure: so that we can delete your personal data as far as possible.
• Objection: if you wish to prevent us from processing your personal data for any of the above purposes, provided that there is no legal obligation to do so.
• Portability: so that we can transfer your personal data to a third party, where this is possible.
• Restriction: we can suspend your data if you dispute the accuracy of your data or if you want us to retain your data for the purpose of an action.
• Not to be the subject of decisions based solely on automated processing of your data.

You can exercise these rights by sending an email to traveler@livantra.es indicating the right you wish to exercise and attaching a document proving your identity, or by using the following forms:

• Exercise the right of access here.
• Exercise the right of rectification here.
• Exercise the right of cancellation here.
• Exercise the right of opposition here.
• Exercise the right of portability here.
• Exercise the right of limitation here.
• Exercise the right not to be subject to an automated individual decision-making process here.

If we, as the data controller, do not properly address these rights, we inform you that you can file a claim with the Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001- Madrid or at the email address dpd@agpd.es.

Confidentiality and security measures

Boga Travel Services SL, as data controller, is committed to safeguarding the confidentiality of users' personal data and to using it appropriately for the purposes for which it was collected.

We have implemented all the technical and organisational security measures appropriate to the nature of the data being processed and required by data protection legislation.

Cookies policy

Before we begin: what is a cookie and what types of cookies are there?

A cookie is a small text file that websites place on the computer or mobile device of the users who visit them. Cookies are generally used to make websites work or work more efficiently, and to collect information about their use.

Cookies can be classified as follows:

• According to the entity that manages them: own and third-party cookies;
• According to the duration of their activation: session cookies and persistent cookies;
• According to their purpose: technical, preference or personalisation, analysis and marketing.

What cookies do we use?

The following table explains which cookies we use and what we use them for:

Delete cookies

Most web browsers allow some control of most cookies through the browser settings. You can set cookies in the most popular browsers by following their instructions:

● Google Chrome
● Microsoft Edge
● Mozilla Firefox
● Microsoft Internet Explorer
● Opera
● Apple Safari

To get information on other browsers, you can visit the relevant browser's website.

At https://livantra.es we use Google Consent Mode v2 to submit consent for various purposes. More information at https://business.safety.google/privacy/

Changes to the privacy and cookie policy

This privacy and cookie policy was last updated on 08/08/2025. Boga Travel Services SL reserves the right to update and modify some parts of it to adapt it to new legislation and jurisprudence, so we recommend that you review it regularly.