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How to download the service fee invoice

Help Center > Refunds and charges > How to download the service fee invoice

How to download the service fee invoice

When you make a reservation on Livantra and it becomes confirmed, an invoice corresponding to the Livantra service fee associated with that reservation is automatically generated.

You can view and download this invoice at any time from your account within the Traveler Area.

Where to find your invoices
To access your invoices:

  1. Log in to your Livantra account.
  2. Go to the Traveler Area.
  3. Click on your profile or the Account section.
  4. Within your profile, select the Invoices tab.

In this section you will find a list of all invoices generated by Livantra related to your reservations.

Information shown in the invoice list
Each invoice appears in a table with the following information:

ElementDescription
NumberUnique identifier of the invoice.
DateDate when the invoice was issued.
DescriptionConcept associated with the invoice (for example, Livantra service fee).
TotalTotal amount of the invoice.
PDFButton to open or download the invoice in PDF format.

How to download the invoice
To download your invoice:

  1. Go to the Invoices section in your profile.
  2. Locate the invoice corresponding to your reservation.
  3. Click the PDF button on the right side of the invoice.

The invoice will open in PDF format, from where you can:

  • Save it on your device.
  • Download it for your personal records.
  • Print it if needed.

When the invoice is generated

  • The Livantra service fee invoice is generated once the reservation is confirmed.
  • If you have made several reservations, you will be able to view and download all your invoices from this same section of your profile.
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