Help Center
Help Centre | Support for Guests and Hosts
- Registration and access
- Create account
- Log in
- User profile (My account)
- Payment Methods
- Invoices
- Access to profile
- My data
Holiday rentals
- Book online "Book now"
- Booking Request
- Information about your booking
- Livplanner
- How to contact an owner
- The accommodation does not conform to the description
- The rental ad is no longer visible on the website
- How to write a review about your rental experience
- Send a comment on an accommodation
- How to consult invoicing data
- Cancellation policies
Refunds and charges
- How to receive a refund after cancelling a reservation
- How to check the status of a refund
- Book online and pay securely
- Payment options and security (R/C)
- Uncompleted transactions and instalment payments
- How to download the service fee invoice
- Service fee
- Damage deposits
- Incomplete final payments
- How Livantra appears on a bank statement
- Cancel a reservation
Can't find what you're looking for?
Our team is here to help. Write to us and we'll get back to you as soon as possible.
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