Livantra loading

Uncompleted transactions and instalment payments

Help Center > Refunds and charges > Uncompleted transactions and instalment payments

Uncompleted transactions and instalment payments

Possible reasons for non-completion of a transaction

ProblemPossible solution
Credit card
  • You have entered your credit card details and billing information correctly.
  • The card has not expired.
  • The cost of the booking does not exceed the credit card transaction limit. Some banks may restrict your ability to pay online or block transactions to protect against fraud. Contact your bank after verifying the above information if you continue to have problems.
  • Use another credit card to make the payment.
Reservation errors
  • Booking dates are still available.
  • Neither the payment request nor the reservation has been cancelled.

Note: Payments may take a few minutes to process after booking.

Connection problems
  • It is essential to ensure that you have a stable internet connection to make a reservation or payment.
Livantra

We use cookies to provide you with the best possible experience. They also allow us to analyze user behavior to constantly improve the website for you.