Cancellation policies
Cancellation policies
On Livantra, each accommodation has a cancellation policy defined by the property owner or agency. These policies specify the conditions under which you can cancel a reservation and the amount that will be refunded in each situation.
All cancellations must be made before 11:59 PM (local time of the accommodation) for the policy to apply correctly.
Depending on the property, you may find one of the following types:
| Description: | Description: Refund policy |
| Flexible | Cancellation up to the day of arrival: the total amount will be refunded, except for the service fee. |
| Semi-flexible | Cancellation up to 14 days before arrival: the total amount will be refunded, except for the service fee. |
| Estricta | Cancellation up to 30 days before arrival: 70% refund. From 30 days before arrival onwards: non-refundable. |
| Non-refundable | From the moment of booking: non-refundable. |
The Livantra service fee, which is clearly detailed before confirming the reservation, is non-refundable in case of cancellation.
Each listing on Livantra clearly displays its corresponding cancellation policy so you can make an informed decision before booking.
Detailed instructions on how to review or manage a cancellation are available in the Livantra Traveler User Guide.
