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Manage your marketing preferences

Help Center > Privacy > Manage your marketing preferences

Manage your marketing preferences

On Livantra, you can personalise the communications you want to receive, keeping full control over the information that reaches your inbox. From your profile, you’ll find a dedicated section where you can configure your notifications according to your interests.

Mandatory notifications

These notifications are always enabled to ensure you receive essential information about your stay.
They cannot be deactivated:

  • Bookings
    Important notices about your reservations, such as confirmations, changes, or relevant information about your trip.
  • Payments
    Reminders for scheduled payments, payment confirmations, and messages related to the billing of your reservation.

Optional notifications

In addition to mandatory notifications, you can enable or disable certain additional alerts according to your preferences. These options may vary depending on the type of account you have on Livantra.

  • Livplanner (for Livtraveler users only)
    If you have activated your Livtraveler subscription, you can receive notifications whenever new messages arrive in your personal travel assistant, Livplanner. If you are not a Livtraveler, this option will not appear in your profile.
  • Offers
    Get notified when a property you’re interested in publishes discounts or promotions.
  • Wishlist (favourites)
    Receive alerts when an accommodation saved in your wishlist has changes or updates.

Promotional communications based on your interests
You can decide whether you want to receive personalised information and promotional content.

Full control over your preferences
You can modify these options at any time from your profile, and the changes will automatically apply to your future communications.

Detailed instructions on how to manage these preferences are available in the Livantra Traveler User Guide.

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